Delivery
Dispatched within {hours} hours, tracked to your door
We pack and dispatch every order from Toulouse within 24 working hours, by tracked parcel. The rate depends on the country, and becomes free above a threshold.
Rates by zone
Four zones, four thresholds
The country chosen in the basket sets the rate; you are charged for the country of the delivery address.
Mainland Spain
Spain, excluding the islands
€9.90
- Free over
- €150
- Delivery time
- 2 to 4 working days
Balearic Islands
Majorca, Minorca, Ibiza, Formentera
€19.90
- Free over
- €400
- Delivery time
- 4 to 7 working days
France and Portugal
Mainland France, mainland Portugal
€12.90
- Free over
- €250
- Delivery time
- 3 to 5 working days
Europe
Germany, Italy, Netherlands, Belgium, Luxembourg, Austria
€14.90
- Free over
- €300
- Delivery time
- 3 to 6 working days
An order's journey
From your click to your garage
- 1
Payment confirmed
You receive a confirmation email with your order reference.
- 2
Packed within 24 working hours
Your order is checked, packed and handed to the carrier in Toulouse.
- 3
Tracking number
You receive the tracking link as soon as the parcel leaves.
- 4
Delivery
The parcel is delivered to the address provided. Check it in front of the driver and note any reservations.
Bulky parcels
A single €29 surcharge
Dual charger 2 × 22 kW and 800 W balcony solar kit ship as bulky parcels: a €29 surcharge is added once per order, and is not covered by free delivery.
Outside our zones
Canary Islands, Ceuta and Melilla
These territories are outside the EU VAT area: we cannot deliver there for the time being. For another European country, write to us.
Contact usReturns
14 days to change your mind, 24-month guarantee
You have 14 days from receipt to cancel, with no reason required. The item must be returned uninstalled, complete and in its packaging.
The threshold is closer than you think.
A single charger is enough to qualify for free delivery to mainland Spain.